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Return Policy

Credit Packs

  • If you have not used any credits from the purchased credit pack, you can return the credit pack for a full refund within 30 days of the purchase date.
  • If you have used credits from the purchased credit pack, all sales are final and the credit pack cannot be returned.

Please allow up to 30 days for receipt and processing of your return. If you paid by credit card, the money will be refunded to the card. If you paid by invoice, a credit will be applied to your invoice amount.

Images

  • For images that cost less than $30 or 21 Veer Credits, all sales are final and images cannot be returned.
  • For images that cost $30 or 21 Veer Credits or more, you can return downloaded images for a full refund, credit, or exchange within 30 days of the purchase date. Certain conditions may apply.

Please allow up to 30 days for receipt and processing of your return. If you paid by credit card, the money will be refunded to the card. If you paid using Veer Credits, the credits will be reimbursed to your Veer account. If you paid by invoice, a credit will be applied to your invoice amount.

Fonts

With the following exceptions, all sales of downloadable fonts are final and downloadable fonts are not returnable.

  • If a font is defective and you advise Veer within 30 days, you will receive either a replacement that works with your operating system, or a monetary refund, or reimbursement of Veer Credits.
  • If you purchase the wrong font format and advise Veer within 30 days, the correct version will be provided at no cost. Available formats may include OpenType (Mac© and Windows©), Mac (TrueType or Postscript), and Windows (TrueType or Postscript).

Please allow up to 30 days for receipt and processing of your return. If you paid by credit card, the money will be refunded to the card. If you paid using Veer Credits, the credits will be reimbursed to your Veer account. If you paid by invoice, a credit will be applied to your invoice amount.

Merch

No returns on Merch purchases made after November 1, 2011.

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