Help : Downloading Products
Image and type products from Veer are provided as downloadable files or as collections on disc for shipment. Not all products are available via both methods.
To download products, you must first complete the checkout and purchasing process.
See: Buying Products
Download Pages
Products are downloaded from the “Your receipt” page. There are two ways to get to this page:
- After purchasing the product, the “Your receipt” page appears as the last step of the checkout process.
- To access previous purchases, sign in and click “Account” or your name at the top of any page.
- Under “Account Options,” click “Your orders.”
- Then click “View Order” next to the applicable order.
Using “Download Now” Links
There are many file formats available for download from the Veer site. The downloading process will vary depending on the file format (e.g. RGB JPEG, CMYK TIFF, font files), your browser type (e.g. Internet Explorer or Safari) and version, and your platform (Mac or Windows).
Click “Download Now” for each product on the download page. One of two things will happen, depending on your browser and platform:
- A dialog box will appear. Choose a convenient location to save the file, such as your desktop. Click the option that includes the word “Save.”
- The file will be automatically downloaded and saved to your hard drive. The download location will be specified in the preferences or options of your web browser. This will usually be your desktop.
Downloading Virtual Discs
Image and type collections can be downloaded as “virtual discs.” Rather than receiving a physical CD or DVD containing a collection, a virtual disc allows you to download the entire collection all at once or as individual items. Even if you have purchased a disc for delivery, you can also download the items as a virtual disc.
To download all of the items in a collection, click “Download entire disc.”
When clicked, the “Download entire disc” link will change to a “Generating download” message. A message containing complete download instructions will be sent to the e-mail address specified in your account. It may be several minutes before the e-mail arrives.
Note that virtual disc downloads are generally several hundred megabytes in size and will require software able to decompress .ZIP archives.
To download individual images or typefaces from a collection, click “Download individual items.”
Image Downloads
A page of thumbnail images is displayed for photography and illustration collections. Below each thumbnail is a group of download links representing the resolutions available for each image. Click the link for the resolution you wish to download.
Note that not all images are available in all resolutions.
Downloaded image files are ready for use in your applications. See Product Specifications for specific information regarding the product you are purchasing.
Type Downloads
A page of text samples is displayed for type collections. Below and to the right of each sample is a series of download links representing the formats available for each typeface. Click the link for the format you wish to download.
Note that not all typefaces are available in all formats.
Downloaded typefaces may require additional decompression before installation. See Downloading Type Products for more information.
Downloading Keyword Files
Downloadable keyword files are available to customers who have purchased Fancy photography discs or virtual discs.
The keyword files are provided in tab-delimited text format, compatible with most content management and image cataloging systems. The keyword data is supplied in English, French, Spanish and German localizations.
To download the files, click “Download keyword files.” A box appears containing links to each of the keyword files.
Keyword files are only available for Fancy brand products.
Downloading Type Products
Adobe type downloads are provided as cross-platform .ZIP files. All other type downloads are provided as .EXE files for Windows, and .HQX or .SIT files for Mac OS. These downloads are compressed file archives which require the free Stuffit Expander utility to expand the contents before they can be installed. Follow the font installation instructions for your platform and operating system. See Type File Formats for specific information regarding the handling of different font formats.
Mac OS 8 & 9 Users
Decompressing downloads using older versions of Stuffit Expander may cause OpenType fonts to be shown as text files. To fix this, use Stuffit Expander version 6.5 or later or drag the font files onto the Adobe OTF File Typer utility.
Problems? Please Contact us.
Download Times
All download times are approximate and will depend on your particular internet connection and location around the globe. Use the information provided on this chart as a guideline.